Contact Us
Contact our Customer Relations Center by phone
Toll-free :
1 877 710-7377
Phone :
418 651-8975
Call Customer Relations Center Hours
Monday and Tuesday – 8:00 a.m. to 7:00 p.m.
Wednesday – 8:00 a.m. to 5:00 p.m.
Thursday – 10:00 a.m. to 5:00 p.m.
Friday – 8:00 a.m. to 5:00 p.m.
Our office hours
Monday to Thursday – 9:00 a.m. to 4:00 p.m.
Friday – 9:00 a.m. to 12:00 p.m.
I want to start saving
Not yet a Kaleido client and want to know more about Registered Education Savings Plans (RESPs) and their benefits? Kaleido is available to assist you and answer all your questions!
Check out the various headings below for useful information about your contract and managing your RESP.
See our FAQ page for information about changing your address, modifying the banking information on file, or accessing your account balance.
For specific questions about your situation, please contact us at 1 877 710-7377.
The following options are available when you log in to your Client Space:
- Request Educational Assistance Payments (EAPs) or a refund of your contributions (if eligible);
- Make a one-time contribution;
- Check your account balance;
- Update your personal and banking information;
- Access Kaleido’s Family Accompanying Services.
See our FAQ page for more information about the Client Space.
For specific questions about your situation, please contact us at 1 877 710-7377.
For information about the government grants you are entitled to with your RESP, visit our grants page.
For specific questions about your situation, please contact us at 1 877 710-7377.
Would you like to discuss government grants with your representative? Make an appointment now!
For information about how to withdraw money from an RESP, the procedure for requesting EAPs, and withdrawal strategies, visit our withdrawals page.
For specific questions about your situation, please contact us at 1 877 710-7377.
For information about our products, see our page on our line of IDEO+ RESPs.
For information about the support services offered with our RESPs, visit our Family Accompanying Services page.
For specific questions about your situation, please contact us at 1 877 710-7377.
Postal address
Centre d'affaires Henri-IV
1035 Wilfrid-Pelletier Avenue, Suite 500
Quebec City, QC G1W 0C5